If the device manufacturer has no dedicated Add-On, a prompt will appear to advise you to download the Universal Add-On. TeamViewer (Classic) QuickSupport (APK Download) 📌Note: You can also download the apps directly from our website on the Android device you want to control remotely: Download the TeamViewer (Classic) QuickSupport or TeamViewer (Classic) Host app from the Play Store. To activate the Universal add-on on your device, please follow these steps:ġ.
TeamViewer supports key exchange and AES (256 Bit) session encoding and works behind firewalls. It can do remote administration of unattended servers, file transfers, remote support without installation, remote presentations, and more. How to download and install the Universal Add-On TeamViewer contains support, administration and screen-sharing in one package. The Universal add-on has been created to cover the devices with no dedicated add-on in terms of remote control compatibility and to allow you to remotely control these devices. In case there is an add-on available for the Android device you want to control remotely using the QuickSupport or Host app, the device will ask you to download the add-on, which will allow you to remote control the device. You will find additional information regarding this topic in our Knowledge Base article: Supported manufacturers for remotely controlling Android devices. This is because not all Android device manufacturers are/ were compatible with our remote control solution, as a tailor-made add-on is required for each device/manufacturer. This device supports screen sharing only. This article applies to TeamViewer (Classic) users using the QuickSupport or Host App to control Android devices running Android 7 or newer remotely.
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